Information We Collect

We collect different types of information depending on how you engage with our budget review process and educational programs. The data we gather helps us provide better learning experiences and support your financial education journey.

Personal Identification Information

When you register for our courses or contact us, we collect basic details that help us communicate with you:

• Full name and preferred name
• Email address for course updates and communications
• Phone number for urgent notifications
• Physical address in Thailand for administrative purposes
• Date of birth to ensure age-appropriate course enrollment

Educational and Professional Information

To tailor our programs to your background and goals, we collect:

• Current employment status and industry
• Educational background and previous finance-related training
• Reasons for joining our program and learning objectives
• Course progress and completion records
• Assessment results and skill development tracking

Technical Information

Our website automatically collects certain technical data to improve functionality:

• IP address and general location data
• Browser type and operating system
• Pages visited and time spent on our site
• Device information for optimal content delivery
• Referral sources that brought you to neuronbrighton.com

How We Use Your Information

Your data serves specific purposes related to delivering quality financial education. We don't use your information for unrelated marketing or sell it to third parties.

Course Delivery and Administration

We use your information to manage your enrollment, send course materials, track your progress, and provide certificates upon completion. This includes sending you important updates about schedule changes or new learning resources.

Communication and Support

We reach out via email and occasionally phone to answer your questions, provide technical assistance, and share relevant updates about our programs. You can opt out of promotional messages but will still receive essential course-related communications.

Service Improvement

Analyzing how students interact with our content helps us refine course structure and identify areas where learners need additional support. We look at completion rates, quiz performance patterns, and feedback to make our programs more effective.

Data Sharing and Third Parties

We work with select service providers to operate our educational platform. These partners have limited access to your data and are bound by strict confidentiality agreements.

Service Providers We Work With

• Payment processors based in Thailand handling secure transactions
• Email service providers for course communications
• Cloud hosting services for course content storage
• Analytics tools to understand website usage (anonymized data)
• Customer support platforms for inquiry management

We don't sell, rent, or trade your personal information to marketing companies or data brokers. Any data sharing happens only to deliver the services you've enrolled in or as required by Thai law.

Your Rights Under Thai PDPA

Thailand's Personal Data Protection Act gives you several rights over your information. We've set up straightforward processes to help you exercise these rights.

Right to Access

You can request a copy of all personal data we hold about you. We'll provide this within 30 days in a readable format. Just send an email to help@neuronbrighton.com with "Data Access Request" in the subject line.

Right to Correction

If any information we have is outdated or incorrect, you can ask us to update it. You can also modify many details directly through your student account dashboard.

Right to Erasure

You can request deletion of your data once your course is complete and we no longer have a legal obligation to retain it. Some records like completion certificates may need to be kept for verification purposes.

Right to Data Portability

If you want to transfer your learning records to another institution, we can provide your course data in a commonly used format. This includes your grades, completion status, and course history.

Right to Withdraw Consent

For activities that require your consent (like promotional emails), you can withdraw permission at any time by clicking unsubscribe links or contacting us directly.

Data Security Measures

We use multiple layers of protection to keep your information secure, though no system can guarantee absolute security.

Technical Safeguards

• SSL encryption for all data transmitted through our website
• Secure servers hosted in certified data centers
• Regular security audits and vulnerability testing
• Encrypted backups stored in separate locations
• Two-factor authentication for student account access

Organizational Measures

Our staff receives training on data protection and privacy best practices. Access to personal information is restricted to employees who need it for their roles. We have clear policies for handling data breaches and will notify affected individuals within 72 hours as required by PDPA.

Data Retention Periods

We keep your information only as long as necessary for educational purposes and legal compliance.

After these periods, we securely delete or anonymize your data so it can no longer identify you personally. You can request earlier deletion in most cases, subject to our legal obligations.

International Data Transfers

While we primarily store data within Thailand, some of our service providers operate servers in other countries. When data leaves Thailand, we ensure it receives equivalent protection.

We use providers in countries with adequate data protection standards or require them to implement safeguards like standard contractual clauses. You have the right to request details about specific transfers affecting your data.

Children's Privacy

Our courses are designed for adults aged 18 and older. We don't knowingly collect information from anyone under 18 without parental consent. If you're under 20 (the age of majority in Thailand), we recommend having a parent or guardian review this policy with you before enrolling.

If we discover we've collected data from someone under 18 without proper consent, we'll delete it promptly and notify the individual or their guardian.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active students via email at least 30 days before the new policy takes effect.

The "Last Updated" date at the top of this page shows when we last modified the policy. We encourage you to check back occasionally, especially before sharing new information with us.

Continuing to use our services after policy updates means you accept the revised terms. If you disagree with changes, you can close your account and request data deletion within the notice period.